Frequently Asked Questions (FAQ)

Welcome! We’ve compiled answers to the most common questions about PE-DESIGN software to help you make an informed decision and get the most out of your purchase.

General & Basic Questions

What is PE-DESIGN?
PE-DESIGN is a powerful software suite from Brother, built for embroiderers who want total creative control. It allows you to design, edit, and digitize embroidery files. You can convert your own images into stitch-ready designs, create professional lettering, modify existing patterns, and fully customize every aspect of your project.

What is the main difference between PE-DESIGN 11 and PE-DESIGN Plus 2?
In short: PE-DESIGN 11 is the complete, professional package. It includes every feature, most notably the advanced manual “Digitizing” tools for creating embroidery designs entirely from scratch.

PE-DESIGN Plus 2 is a streamlined version focused on editing existing designs, creating advanced lettering, and merging design elements. It is perfect for personalization but does not include the advanced from-scratch digitizing tools.

Who is this software for?
PE-DESIGN is perfect for a wide range of users, including:

  • Ambitious Hobbyists: Those who want to move beyond pre-made designs and create truly unique embroidery.

  • Small Business Owners: Professionals offering custom embroidery who need to create logos, names, and bespoke artwork for clients.

  • Creative Designers: Artists and illustrators who want to transform their digital art into physical, embroidered pieces.

Compatibility & System Requirements

Does PE-DESIGN run on a Mac?
No, PE-DESIGN is a Windows-native software and there is no official version for macOS. However, many Mac users successfully run the software by using a Windows environment on their Mac, such as Parallels Desktop (virtual machine) or Boot Camp (installing Windows on a separate partition).

Can I use these designs with non-Brother embroidery machines?
Absolutely. While the software’s native format is .PES (for Brother machines), one of its key features is the ability to export your designs in many other popular machine formats. This includes .DST, .JEF, .HUS, .EXP, and more. Always check your specific machine’s manual to confirm which file format it supports.

What are the system requirements for PE-DESIGN 11?

  • Operating System: Windows 8.1, 10, or 11

  • Processor: 1GHz or faster

  • Memory (RAM): 4GB or more is recommended

  • Hard Disk Space: At least 1GB of free space

  • USB Port: Required for the software security dongle

Features & Functions

Can I convert a regular image (like a JPG or PNG) into an embroidery design?
Yes! This is one of the software’s most popular features. PE-DESIGN 11 includes “Auto Punch” and “PhotoStitch” functions that automatically convert digital images into stitch files. For the best results, start with a high-quality, clear image. You can then use the manual editing tools to refine and perfect the final design.

What is the USB Dongle and why is it required?
The USB Dongle is a security device that acts as a physical key for your software. It must be plugged into your computer’s USB port to run PE-DESIGN. Its purpose is to verify that you own a legitimate, licensed copy of the software and to protect it from unauthorized use.

Can I create my own fonts or use fonts from my computer?
Yes, you have virtually unlimited lettering options. The software includes a large library of pre-digitized fonts optimized for embroidery. It also features a powerful tool that allows you to convert any TrueType Font (.ttf) installed on your Windows PC into embroidery stitches.

Purchasing & Support

Is the software a one-time purchase or a subscription?
PE-DESIGN is a one-time purchase. Once you buy a license, you own the software permanently. There are no recurring monthly or annual fees.

I have an older version. Can I upgrade at a discount?
Brother typically offers “Upgrade Kits” for users of recent older versions (like PE-DESIGN 10 or NEXT), which are sold at a lower price than the full version. Please check our product listings or contact us to see if an upgrade path is available for your version.

Where can I get help if I run into a problem?
We are here to support you. Here are the best resources for assistance:

  • User Manual: The software includes a very detailed instructional manual (often as a PDF).

  • Online Communities: YouTube and Facebook have excellent groups dedicated to PE-DESIGN, full of tutorials and helpful users.

  • Official Brother Support: Brother’s official website contains software updates, FAQs, and support articles.

  • Contact Us: If you encounter a technical issue with your purchase from our site, please email us directly at contact@pedesign-11.us. We are happy to help