Thank you for shopping at https://pedesign-11.us/ (the “Site”). This policy outlines our terms regarding returns and refunds for all digital products purchased through our Site.
1. Our Policy on Digital Products
Due to the immediate, irreversible nature of digital products, all sales are final.
Once an order is confirmed and the product key or download link is delivered to you, we do not issue refunds or accept returns. As a customer, you are responsible for understanding this before completing your purchase.
By making a purchase on our Site, you acknowledge that you have read, understood, and agree to our Return & Refund Policy.
2. Customer Support & Technical Assistance
While we do not offer refunds, we are fully committed to ensuring our products work as intended. If you encounter any issues with receiving, downloading, or activating your purchased software, please contact our support team immediately. We will provide dedicated assistance to resolve the problem promptly.
3. Non-Refundable Circumstances
To maintain clarity, refunds will not be provided for the following reasons, among others:
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You purchased the product by mistake.
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Your computer or system does not meet the minimum system requirements.
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You have changed your mind or no longer need the product after purchase.
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The software is incompatible with your system or other third-party software.
4. Your Responsibility
We strongly advise all customers to carefully review the product description and system requirements before making a purchase to ensure the product meets your needs and is compatible with your system.
5. Contact Us
If you have any questions about this policy or require technical assistance with your purchase, please do not hesitate to contact us.
Email: contact@pedesign-11.us